Effective Date: 7/19/24
1) Introduction
At Young at Heart Home Care Agency, we are committed to protecting the privacy of our website visitors and users of our chat feature. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our chat feature.
2) Information We Collect
When you use our chat feature, we may collect the following types of information:
– Personal Information: This includes any information that can be used to identify you, such as your name, email address, phone number, and any other information you choose to provide.
– Health Information: If you share health-related information during your chat, it may be considered Protected Health Information (PHI) under HIPAA.
3) How We Use Your Information**
We use the information collected through our chat feature for the following purposes:
– To respond to your inquiries and provide the information or services you request.
– To improve our services and the user experience of our website.
– To comply with legal and regulatory requirements.
4) Disclosure of Your Information
We may share your information with:
– Service Providers: Third-party service providers who assist us in operating our website and providing our services, who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
– Legal Requirements: If required by law or in response to legal process, we may disclose your information to law enforcement officials or other governmental authorities.
5) Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6) Your Rights
Under Florida law and HIPAA, you have the following rights regarding your personal information:
– The right to access your personal information.
– The right to request corrections to your personal information.
– The right to request the deletion of your personal information.
– The right to limit the use and disclosure of your health information.
To exercise these rights, please contact us at info@yahhomecare.com
7) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
8) Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Young At Heart Home Care
Info@yahhomecare.com
954-425-9900
561-425-9900
